Overview
- The Association of Professional Flight Attendants unanimously issued its first-ever no-confidence vote in CEO Robert Isom, representing about 28,000 flight attendants.
- APFA called a protest outside American’s Skyview 8 headquarters on Thursday, Feb. 12, to demand accountability, improved operational support, and leadership change.
- The Allied Pilots Association sent a forceful letter to American’s board seeking decisive action and a formal meeting, with the union indicating it is not explicitly seeking Isom’s removal.
- Union leaders cite persistent operational failures, including roughly 9,000 cancellations during January’s Winter Storm Fern and reports of crews sleeping on airport floors, and criticized Isom’s response to the disruption.
- American reported $111 million in 2025 profit versus multibillion-dollar results at Delta and United; management defends its strategy and points to record early-2026 bookings while the board has not announced leadership changes.