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Amazon Rolls Out ‘Help Me Decide,’ One-Tap AI Picks for Shoppers

Testing with millions of U.S. mobile users, the feature uses Amazon’s LLMs on AWS to match personal signals with product data and reviews.

Overview

  • Help Me Decide appears after you browse multiple similar items or via the app’s Keep shopping for section, then serves a single Top Pick with an explanation.
  • The tool also shows a Budget Pick and an Upgrade option, initially aligning to the price range you’ve been viewing unless you choose to see alternatives.
  • The early rollout is limited to the Amazon Shopping app on iOS and Android and to the mobile web in the U.S., with no full rollout timeline disclosed.
  • Amazon says the system runs on Bedrock, OpenSearch and SageMaker and factors in browsing, searches, purchase history, preferences, product details, customer reviews, pricing and return-rate data.
  • Coverage notes open questions about how products are prioritized and whether paid placements could play a role, as rivals push AI shopping integrations that promise to reduce decision fatigue.