Overview
- Amazon began issuing automatic payments on Oct. 1 to customers newly covered by a revised federal court order in the $2.5 billion settlement with the FTC.
- The modified order expands eligibility to people who used between 11 and 20 Prime benefits in a single 12-month period and who enrolled between June 23, 2019, and June 23, 2025.
- Payments are sent automatically by Venmo, PayPal, or mailed checks to the address on a customer’s account and recipients do not need to file claims or complete paperwork.
- The FTC raised the individual payment cap from $51 to $200 and set a February 2027 acceptance threshold that could trigger supplemental disbursements of up to $149, with all distributions due by April 2027.
- The settlement resolves federal allegations that Amazon used manipulative checkout and cancellation interfaces without admitting wrongdoing and regulators warn consumers to ignore unsolicited contacts offering help with refunds.