Overview
- Pastor says she handed a bag with five dresses to a motorcyclist at her gym for a delivery from her online store.
- Security-camera footage she posted appears to show the handoff moments before the courier canceled or marked the order delivered.
- She reports the app then dispatched a second rider to collect a package that was no longer there.
- Pastor says she received no effective help from support and was told the platform does not assume responsibility for couriers.
- She publicized the case in videos and posts, with local coverage citing a loss valued at more than S/3,000.