Alabama Rolls Out Chip-Enabled EBT Cards Statewide

The upgrade follows a successful pilot to curb benefit theft through EMV-style chips with default purchase limits.

Overview

The Alabama Department of Human Resources says new EBT cards have been mailed to all recipients and are expected to arrive in the coming days.
Cardholders must activate the new card within 180 days by entering the card number, date of birth, ZIP code, three-digit security code, and expiration date through EBT Customer Service.
Out-of-state and online purchases are blocked by default, and users must unlock those options via the ConnectEBT app or website or by calling 1-800-997-8888.
After activation, recipients should destroy their old card, lock the new card when not in use, and insert the chip at checkout rather than swiping.
DHR Commissioner Nancy Buckner says the chip-enabled cards proved easy to use in the pilot and offer stronger protection for benefits.