Overview
- Airtel says the feature is live in Haryana with a nationwide rollout planned within two weeks.
- The tool intervenes during an ongoing call if a banking OTP is detected in what the system deems a risky interaction, prompting the user not to share it.
- The company reports that extensive trials demonstrated strong accuracy in identifying potential OTP‑sharing scams.
- Reporters outline a common fraud pattern in which callers impersonate delivery staff, service providers or bank officials to pressure victims into disclosing OTPs that enable quick fund transfers.
- The new system builds on Airtel’s AI safeguards deployed over the past two years, including spam call warnings and malicious link blocking.