Overview
- The two-day strike runs Feb 12–13 and involves flight attendants on Boeing 777 and 787 services after negotiations failed.
- Air New Zealand has cancelled 46 international wide-body flights, affecting roughly 9,500 customers, while most domestic and regional operations continue.
- The airline has retimed services, redeployed aircraft to protect most Tasman and Pacific routes, and scheduled some cargo-only flights.
- Routes to North America and Asia are most affected, with the carrier offering rebooking, refunds or credits as some travellers report late or missing cancellation notices.
- Consumer NZ points to Montreal Convention rights for refunds, alternative transport and reasonable costs, as facilitated bargaining is expected with no timeline announced.