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Air India Investigates Viral Claim of Denied Pre‑Booked Meal and Passenger Harassment on BangkokDelhi Flight

India's aviation ministry requested flight details following the video's release.

Overview

  • Passenger Abhishek Chaudhry says his cousin’s pre-selected non-vegetarian meal was unavailable on Air India flight AI2335 from Bangkok to Delhi on January 19.
  • Chaudhry alleges cabin crew spoke rudely and repeatedly demanded tickets, a claim echoed on camera by a nearby French passenger who described a similar exchange.
  • After landing in Delhi, Chaudhry says he was kept from deboarding, his phone was taken and checked, and he was pressured to write that he would not post about the incident.
  • He also shared an image of a Code of Conduct warning letter bearing pilot Tushar Singh’s name and says staff wrongly implied he was intoxicated.
  • Air India says it is investigating the allegations and expressed regret for any inconvenience, as the video spread widely on X and drew strong reactions online.