Overview
- After the June 2025 crash that killed 241 people, Air India imposed a voluntary Safety Pause to reduce flying and allow DGCA-supervised inspections of Boeing 787-8/9 aircraft and fuel-control mechanisms, which the airline reports found no issues.
- The airline accelerated reliability and retrofit work on its widebody fleet, raising the number of B787 reliability programmes from 36 to 45 and improving initial programme completion on the type from about 75% to 87% with overall progress rising from 48% to 65%.
- Air India has increased the cadence of risk-based internal audits beyond DGCA requirements, auditing Delhi operations twice a year and other stations annually to focus resources on higher-risk areas such as engineering, ground handling and flight operations.
- The carrier expanded employee mental-health support through its Wellness.AI initiative, deploying 265 psychologists and reaching more than 900 cabin and flight crew with counselling and follow-up care.
- Air India says the measures aim to strengthen day-to-day operational resilience and human performance rather than change core safety or airworthiness standards, and the reporting so far reflects internal metrics rather than new independent findings on the crash cause.