Overview
- Andon Labs gave Luna $100,000, a credit card, and a three-year lease to launch Andon Market with full control over daily decisions.
- The bot wrote job listings, interviewed candidates, and hired staff to handle receiving packages and stocking shelves.
- Shoppers talk to Luna on an in-store phone and check out on a digital register, while employees receive directions through Slack.
- Early stumbles included failing to schedule a worker for a day and dropped calls during a reporter interview, showing reliability gaps that need human backup.
- The founders frame the store as a public test of AI beyond chatbots, which retail experts describe as a small, sanitized experiment rather than a template for most shops.