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ACPR Fines Société Générale €20 Million for Failures in Bundled Insurance Sales

Regulators say clients were steered into insurance bundled with accounts without clear information or advice.

Overview

  • The ACPR, France’s banking and insurance watchdog, announced the €20 million fine Monday, the body’s largest since 2018, along with a formal reprimand called a blâme.
  • Société Générale fell short of pre‑contract information and advice duties when selling its Sobrio package, which ties a payment card to a built‑in property damage insurance policy.
  • The sanctions panel said the bank chose an inaccurate legal reading that supported its own financial interests rather than acting in customers’ best interest.
  • On‑site inspections in 2023 and 2024 found broad failings across several retail products, including Sobrio, Certicompte, Certi Epargne, and Mon Assurance Mobile, with the decision dated May 13.
  • The bank says it has corrected identified issues and is weighing an appeal to the Conseil d’État, following earlier ACPR penalties against the group in 2024 and 2017.