Overview
- The attraction halted with 70 riders aboard on Saturday, July 18, and Universal told reporters the stoppage was caused by a power outage at the resort.
- Orlando Fire Department crews evacuated guests in an upright position using harnesses, safety ropes, and ladders, as shown in a TikTok video and confirmed to local media.
- Officials reported no injuries or medical complaints following the rescue and said all riders were safely removed from the ride.
- A rider interviewed by local news said the ride “jerked suddenly” before stopping and criticized repetitive staff announcements during the incident.
- Race Through New York is a screen-based indoor motion theater and Universal says the attraction’s return to service will depend on follow-up inspections and updates from the resort.