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1X Opens U.S. Preorders for NEO, a Consumer Humanoid Home Robot Shipping in 2026

Early units will lean on remote human operators, a learning approach that brings fresh privacy and safety scrutiny.

Overview

  • 1X lists an Early Access purchase at $20,000 or a $499 monthly subscription, with a refundable $200 deposit to reserve.
  • The company says early owners can assign chores via voice or app, while many tasks will be completed or taught by remote 1X “Experts.”
  • A Wall Street Journal hands-on reported current prototypes were slow, struggled with basic jobs and relied largely on teleoperation.
  • Reported safeguards include owner-scheduled sessions, automatic face blurring and user-defined off‑limits rooms, though questions about in‑home data access persist.
  • The robot is roughly 1.67–1.68 m tall and ~30 kg, rated to lift ~68–70 kg and carry 25 kg, runs about four hours with ~22 dB noise and 22‑DoF hands, and comes in beige, gray or dark brown with sales outside the U.S. planned from 2027.