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1X Opens Preorders for NEO, a Consumer Humanoid Home Robot

Early buyers must consent to remote training via teleoperation that lets company experts see through the robot’s cameras.

Overview

  • Preorders are live with an early-access purchase price of $20,000 or a $499 per month subscription, secured by a $200 deposit.
  • NEO is pitched for household chores through a Chores system and an on‑device large language model supporting conversational control, vision and persistent memory.
  • Initial abilities cover basics like opening doors, fetching items and switching lights, with new skills added over time through software updates and guidance from 1X Experts.
  • Hardware specs include a 66‑pound build that can lift 154 pounds, 22 dB operation, a tendon‑drive actuation system, soft polymer body and Wi‑Fi/Bluetooth/5G connectivity.
  • U.S. deliveries are planned for 2026 with global expansion in 2027, and the company’s performance and safety claims are reported by 1X and not yet independently verified.